Return & Exchange Policy

At *NAقSH*, we want you to feel confident about your purchase. If you need a different size or receive an incorrect item, our team is here to help.

### Exchange Window
Exchange requests must be submitted within *3 days of receiving your order*.

### Exchange Eligibility
- Items must be unworn, unwashed, unused, and in their original condition.
- Original tags and packaging must be intact.
- You must provide your order number and the reason for the exchange.
- Exchanges are subject to stock availability.

### Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery with your order number and clear photos or video. Our team will review the issue and guide you through the next steps.

### Items Not Eligible for Exchange
Items that have been worn, washed, altered, or damaged through misuse may not qualify for exchange, except where applicable law requires otherwise.

### Exchange Shipping Charges
Customers are responsible for the courier charges associated with exchanges. For items that arrive damaged, defective, or incorrect, please contact our team before arranging return shipping for further instructions.

### How to Request an Exchange
1. Contact us on WhatsApp within 3 days of receiving your order.
2. Share your order number, item details, and reason for the exchange.
3. Wait for our team to confirm your request and provide instructions.
4. Pack and send the item according to the instructions provided.

Please do not send an item back without contacting us first.

### Refunds
NAقSH follows an exchange-based policy rather than offering general returns for refunds. This does not affect any rights that may apply under applicable law.

### Contact Us
*WhatsApp:* 03167513723

*NAقSH — Designed to leave a mark.*